Careers
If you love music then The Piano Studio is a great place to work!
We are a growing music school with two locations, a fun, positive, and professional work environment, and competitive pay rates. We really value our staff and contractors and provide lots of support.
We are currently hiring for the following position(s):
Customer Service Representative – Aurora Location
The purpose of this position is to support the Location Manager in growing and running the music school by enrolling students and providing the best possible service to customers. The main duties of the position include, but are not limited to:
Sales & Customer Service
- Handle lesson inquiries over the phone and in person with the goal of enrolling new students.
- Give tours, answer questions, and present the unique value of The Piano Studio.
- Enroll and schedule students.
- Set up student accounts and billing information.
- Provide professional and prompt customer service as needed in a positive and friendly manner.
Assist With School Operations
- Perform Opening/Closing procedures at beginning/end of the day.
- Manage lesson changeovers to ensure incoming students are greeted by their teacher and outgoing students are released to their parent/guardian.
- Tidy up the waiting room and washrooms as needed.
- Performing closing duties alone at times
- Perform any other tasks as required by the Location Manager
We are looking for someone who:
- Has integrity
- Loves helping customers
- Is dependable
- Has great attention to detail while working towards the big picture
- Will see what needs to be done and do it with a smile
- Has previous customer service experience
Details:
- Part-time
- Weekday evenings and Saturdays
- 28.5 hours/week
To apply, please contact our Aurora Location and arrange to send your cover letter and resume to the hiring manager.